Refunds and Cancellations

At Rove, we strive to ensure your satisfaction with our services. Our Refund Policy outlines our approach to refunds and cancellations.

1. Service Refunds: Refunds may be issued for services not rendered or if there is a documented issue with the service provided.
2. Cancellation Policy: You may cancel scheduled services up to 24 hours before the appointment without penalty. Cancellations made within 24 hours may incur a cancellation fee.
3. Refund Process: To request a refund, please contact our customer service team with your invoice details and reason for the refund request.
4. Refund Eligibility: Refunds are processed based on the original payment method and may take up to [number] days to appear in your account.
5. Exceptions: Certain services or promotions may have specific refund terms outlined separately.

For questions or assistance with refunds, please contact us at [email protected].